Helpdesk

Guide for the eM-DEC dashboard

Explanation of the functions and handling

DEC-dashboard support

The DEC dashboard is your personalized view of your data in the DEC (data exchange center). With this monitoring tool, we provide you with the possibility to check your documents at any time and from anywhere. You also have the option to view and download the data and documents. Read on to learn more about how to use the dashboard.

The dashboard shows you the status of each document. Even if several receipts have been communicated in one file or transfer, they are separated for distribution on individual document level. This also allows the department to search directly for document numbers (purchase order number, invoice number, etc.).

 

Login

To have a look at the processing of your documents, log in with your user name. The user is created by e-Manager. Log in with your user name (your e-mail address with was used during initialization) and password on the page https://dashboard.e-manager-gmbh.de/.

Screenshot des DAZ Login Fensters

Screenshot des DAZ Logout Fensters

After login, you will see in the upper right corner of the screen who is logged in, as well as the help menu and logout option.

If you have forgotten your password, enter a space in the user field. A prompt will appear in which you enter your mail address (the one used for registration). A link for password reset will be sent to you.

Screenshot Fehlermeldung bei DAZ Login

You will receive an e-mail with the link to reset your password shortly.

Screenshot Bestätigungsmail und Aufforderung zur Passwort Vergabe nach DAZ Login

If you click on the reset link, you can set a new password. Please use the username indicated in the mail to log in to the DEC dashboard.

Screenshot des DAZ Passwort Reset Fensters

Standard view

Screenshot der DAZ Dashboard Ansicht für die Belegverfolgung

In the standard view, the documents are sorted according to the document ID. This ID is automatically assigned by the system after a message has been received. The selection can be limited by entering search filters. The column size can be changed by clicking on the column separators and moving them with the left mouse button pressed.

Depending on the message type, not every user may be allowed to see the data. In this case, only users marked "confidential" are allowed to view the corresponding processing history and data. This is indicated by a crossed out eye on the document entry.

Confidential Symbol im Belegeintrag

Order

In this part, we would like to give you some examples of how to use the dashboard. The displayed columns can be moved by pressing the left mouse button and moving them.

By clicking on the arrow to the right of the field description, the items can be sorted between ascending and descending. Filters can be built. For example, first limit the recipient, then the date, then the process, etc. This gives you the possibility to get an overview very quickly.

Screenshot Dokumenten Nummer Filter aufsteigendAscending sorting (e.g. using the document number)

 Screenshot Dokumenten Nummer Filter absteigendDescending sorting (e.g. using the document number)

Screenshot Auswahl der Sortierfelder If you press the Ctrl key, you can select the order of the sort fields.

Screenshot Erstelldatum Show all documents from July 2020

Screenshot Beispiel ErstelldatumShow all documents from 30.07.2020

Screenshot Anzeige von Rechnungen und GutschriftenDisplay of invoices/credit notes

Screenshot Anzeige von BestellungenDisplay of orders

Screenshot Anzeige von Dokumentennummer Search for a specific document number (order number, invoice number, etc.)

History

In the dashboard, the processing as well as the temporary formats can be viewed. To do this, expand the tree structure by clicking on the plus sign. The processing history of the document is then displayed. If there is a crossed out eye in front of the document entry instead of a plus sign, then the processed data is declared as confidential. To be able to see this data, the user must also have the confidential authorization.

Screenshot Verarbeitung der Formate                                                                                                               

Explanation:
This is how a data processing history typically looks like.

  • 15:32 and 14 sec., receipt of the transfer file
  • 15:32 and 25 sec., start of conversion to neutral format (decoupling ERP process/partner format)
  • 15:32 and 33 sec., enrichment of data according to table (as agreed with the customer)
  • 15:32 and 39 sec., start conversion to the target ERP format of the customer
  • 15:33 and 08 sec., data transferred to the customer or placed in the FTP directory for collection by the customer.

The recorded file is at the beginning of the line, followed by "process executed", indicating the processing step. The result can be found at the beginning of the next line.

Show data

To see how the data looks like in the individual process steps, you can click on the file icon. This will then be displayed in a new window box.

Screenshot Datenansicht einzelner Prozesschritte Typical EDIFACT message:  The display of an EDIFACT structure can be done segment by segment. To do this, press the "EDIFACT" button, then the file is wrapped.

Screenshot Segment Ansicht

With the download button, the file can then be downloaded or opened in an appropriate editor.

 

Dashboard facts:

  • Overview on single document level
  • Search functions per column entry
  • Search entries can be provided with wildcards
  • Archive and processing history can be viewed
  • Documents can be viewed and downloaded at any point

 

Dashboard status:

  • MBX-WRK   (Mailbox Work)
    Data is received from a generally valid path (e.g. Telebox, AS2, ....).
  • MBX-FIN   (Mailbox Final)
    Incoming data is assigned to the partner based on the content. This is the case for almost all non-partner-specific communication types such as Telebox, AS2, etc.
  • CNV-NM   (Conversion neutrale center)
    The incoming format has been analyzed and is now being converted into the XML format of the neutral center (NM). The neutral center represents the decoupling between the processes of our customers (orders, delivery bills, invoices of the ERP system) and the format which the partner uses. Here all identical user data is also identically represented like e.g. address of the orderer, article numbers etc.
  • CNV-ERR   (Conversion Error)
    Error in the conversion
  • CNV-KIS or CNV-INFORM3  (Convert target format)
    Here, the conversion from the neutral center to the target format of our customers takes place, e.g. CNV-KIS for the conversion in direction the oxaion HIS interface or CNV-INFORM3 for the Infor M3 system.
  • COR-ENR   (Correlation Enrich)
    Means that data is enriched via corresponding customer-specific tables such as GLN etc. Here everything is enriched in the customer processes in the DEC to ensure further processing.
  • CFG-ERR   (Configuration Error)
    The requested delivery confirmation has not arrived even after the time has expired.
  • COR-WAT   (Correlation Wait)
    The available data is waiting for time-controlled further processing (e.g. if data is to be combined at a certain point in time or only then forwarded).
  • COR-MGR   (Correlation Multiple Group Invoice)
    Invoice lists are created based on the information provided or from the individual documents.
  • SND-OK   (Send OK)
    The data was sent without errors, a delivery confirmation is not expected.
  • SND-PND   (Send Pending)
    The data was sent without errors but the delivery confirmation of the recipient (e.g. Telebox, AS2-MDN, etc.) is not yet available.
  • SND-ERR   (Send Error)
    Data could not be sent e.g. AS2 certificate error etc.

Contents of the columns:

  • Dokument ID
    Unique ID assigned by the DEC for each individual document. Even if several documents are transferred in one physical transfer file, they are separated and an ID is assigned to each individual document.
  • Status
    Status of processing (see above)
  • Dokument number
    This corresponds to the document number, i.e. for orders this is the purchase order number, for invoices this is the invoice number, etc.
  • Sender ID
    Identifier how the data sender is called in the DEC (assigned by eM-DEC).
  • Sender name
    Textual explanation of the data sender, usually the company name (assigned by eM).
  • Recipient ID
    Identifier how the data recipient is called in the DEC (is assigned by the eM-DEC).
  • Recipient name
    Textual explanation of the data recipient, usually the company name (assigned by eM).
  • Dokument type
    Usually describes the format of the source file (trigger of the process).
  • Process
    The EDIFACT message names are used to name the business process.
    PRICAT = Article master data
    ORDER = Orders
    ORDCHG = Order change
    ORDRSP = Order confirmations
    DESADV = Despatch advice
    INVOIC = Invoices
    REMADV = Remittance advice
    SLSRTP = Sales report
    INVRPT = Inventory report
    PAYMUL = Multiple payments
    FINSTA = Financial statement
    ...
  • Creation date
    Date at which the message to be processed arrived in the DEC.
  • Creation time
    Time at which the message to be processed arrived in the DEC.
  • Modification date
    Date at which the message was last worked with.
  • Modification time
    Time at which the message was last worked with.
  • Incoming communication type
    Physical communication path through which the message arrived at the DEC.
  • Sender identifier at the sender
    Identifier within the user data how the data sender calls itself within the message.
  • Recipient identifier at the sender
    Identifier within the user data how the data sender calls the recipient within the message.
  • Outgoing communication type
    Physical communication path through which the message leaves the DEC.
  • Sender identifier at the recipient
    Identifier within the user data how the data recipient calls the sender within the message.
  • Recipient identifier at the recipient
    Identifier within the user data how the data recipient calls itself within the message.

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